User Agreement

Version: v1

Effective date: [TO BE FILLED]

1. Accepting this agreement

This User Agreement (the "Agreement") is made between you and [OPERATOR NAME, TO BE FILLED] ("we") regarding your use of "Pomelo Parent" (the "App"). It takes effect when you first launch the App and accept this Agreement together with the Privacy Policy. If you do not agree, please stop using the App. Users under 18 should read it with a guardian.

2. Service description

• The App is a home TV control tool and works together with the companion app on your TV.
• Everything runs over a direct connection on your home Wi-Fi. There is no cloud relay, no remote control over the internet and no account sync.
• Main features: pairing and unbinding TVs, one-tap lock and resume, allowed time windows and daily limits, eye-rest reminders, quiz-based unlocking, usage statistics and history.

3. Requirements and eligibility

• The App is for parents or guardians managing TVs they are entitled to manage.
• You must have the legal right to manage the device and keep the relevant family members informed.
• You need a working Wi-Fi network with the phone and TV on the same network. Router isolation or firewall settings may prevent discovery.

4. Trial, activation and purchase

• The App offers a 7-day trial starting from first launch, with all features available during the trial.
• After the trial, basic controls remain available; quiz editing, statistics and other extended features require an offline activation code (Android) or a one-time in-app purchase (iOS).
• An offline activation code is tied to the phone used to request it. Replacing the phone, reinstalling the OS or clearing app data may invalidate it; contact us in that case.
• Purchases made through the App Store, including refunds and purchase management, follow Apple's rules; we cannot process refunds on your behalf.
• We may adjust trial and purchase rules, but changes will not affect rights you have already obtained.

5. Acceptable use

You must not use the App to:

• Manage devices you are not entitled to manage, or monitor or restrict someone's device without their knowledge;
• Crack or alter the App, or bypass licensing and trial mechanisms;
• Do anything unlawful, infringe others' rights or disrupt normal network operation.

6. Data and privacy

What the App keeps, where and for how long, and the rights you have, are described in the Privacy Policy. Accepting this Agreement means you have read and understood that policy.

7. Disclaimers and limitation of liability

• The App is provided "as is". We do not guarantee compatibility with every TV model, router settings or network stability.
• We are not liable for malfunctions caused by network interruptions, an offline TV, OS restrictions, your own misuse or conflicts with third-party apps.
• Data in the App is kept by you. We cannot recover data lost by uninstalling the App, clearing data, losing the device or an OS failure.
• To the maximum extent permitted by law, we are not liable for indirect losses, data loss or lost profits.

8. Intellectual property

The App and its UI design, icons, copy, sample quiz content and source code are owned by us or the respective rights holders. You receive only a non-exclusive, non-transferable licence to run the App for personal family use, and may not copy, distribute, rent, sublicense or use it commercially.

9. Changes and termination

• We may update this Agreement for feature or compliance reasons, and will ask for your consent again in the App.
• You may terminate this Agreement at any time by uninstalling the App; afterwards we no longer process any of your local information.
• Termination does not affect rights or obligations that arose before it.

10. Miscellaneous

• This Agreement is governed by [APPLICABLE LAW, TO BE FILLED]; disputes are handled by [JURISDICTION, TO BE FILLED].
• This Agreement and the Privacy Policy form the entire understanding; if a clause is invalid, the remaining clauses stay in effect.
• Online version: https://kidpass.shanjixiong.com/terms

11. Contact us

Operator: [OPERATOR NAME, TO BE FILLED]

Email: service@shanjixiong.com

Website: https://kidpass.shanjixiong.com