Privacy Policy
Version: v1
Effective date: [TO BE FILLED]
Last updated: [TO BE FILLED]
This policy applies to "Pomelo Parent" (the "App"), provided by [OPERATOR NAME, TO BE FILLED] ("we"). Together with the companion app on your TV, it helps parents manage how long children watch TV. Everything happens on your home network; no cloud server is required.
1. What information we keep
You do not need an account, and we do not collect names, phone numbers, contacts, photos or location. To pair devices, apply controls and show statistics, the App keeps the following on your phone:
- A device identifier: generated randomly the first time you use the App, so the TV can recognise your phone. It contains no hardware information.
- A TV identifier: used to tell your paired TVs apart.
- Pairing information: created when you pair a TV and stored on your phone, so the TV can confirm that commands really come from you.
- A device code: a short code used for offline activation, derived from information provided by your phone's operating system. You only share it with us when you request an activation code.
- Parent display name: the name you choose, defaulting to "Parent".
- Viewing records: daily watch time, lock and unlock events, eye-rest reminders, quiz attempts, extension requests and the start and end time of each session.
- Quizzes and rules: the questions, allowed time windows and time limits you set yourself.
2. Why we use this information
- To find and connect to TVs on the same Wi-Fi and complete pairing;
- To send lock, unlock and rule changes;
- To show overviews, statistics and history in the App;
- To check the trial period and activation code status.
We do not use this information for advertising, recommendations, profiling or any other purpose.
3. Where it is kept and for how long
- All of the above stays in the private storage your phone gives to this App, protected by the operating system.
- Our servers do not hold this data. The App includes no advertising, analytics or data-analysis services, and nothing is sent out.
- Viewing statistics are kept for at most 60 days and then removed automatically; other records are cleaned up regularly.
- Uninstalling the App removes all of it; unbinding a TV removes that TV's pairing information.
4. Is it shared with third parties
No. We do not upload, sell or share this information with anyone. External interaction only happens when you choose to:
- Opening links such as the TV installation guide launches your browser to an external website;
- Buying the lifetime feature on iOS is handled by the App Store, and we never receive your payment details;
- Sending us the device code by email or message to request an activation code. We use it only to issue that code.
5. Which phone permissions are used
- Network and Wi-Fi access: to find and connect to the TV on the same network;
- Camera: only when you scan the TV's QR code;
- Local network access: to discover TVs on the same network.
These are used only for the features above. The App does not request contacts, SMS, location, photo library, microphone or Bluetooth permissions.
6. Children's information
The App is for parents or guardians and is not meant for children to sign up directly. Watch time, quiz and unlock records may reflect a child's activity, so we treat them as sensitive: they stay on the parent's phone, are viewed and managed by the parent, are not accessible to us through any server, and are not used for anything else. Parents can remove them by unbinding devices, clearing records or uninstalling the App. Contact us with the details below if you have concerns.
7. What you can do
- View: see all local data on the statistics, history and device detail screens;
- Edit: change the parent display name, quizzes and control rules at any time;
- Delete: unbind devices, clear records, or uninstall the App to remove everything;
- Withdraw consent: uninstalling the App withdraws consent; afterwards it no longer runs or processes information;
- Refuse: you may decline this policy and not use the App. Before you agree, the App does not read or store any information.
8. How we protect this information
- Commands sent to the TV are checked and protected so they cannot be forged or repeated;
- Activation codes are checked on your phone, with no internet connection needed;
- Data stays on the phone and is never sent over the public internet.
Pairing information is kept in the phone's private storage, so its safety also depends on your device's own protection. Please keep your phone safe and enable a screen lock.
9. Policy updates
When this policy changes, we will show the new version in the App and ask for your consent again. Online version: https://kidpass.shanjixiong.com/privacy
10. Contact us
Operator: [OPERATOR NAME, TO BE FILLED]
Email: service@shanjixiong.com
Website: https://kidpass.shanjixiong.com
We will respond to your requests within a reasonable period.